Kaizen In 1986 Mr. Masaaki Imai released a book with the title: Kaizen, the key to Japan’s Competitive Succes. With this Masaaki described the difference in the area of change management between the Western World and Japan. The difference? Kaizen. Fundamental difference with traditional Western management The fundamental difference lies in Change Management and the […]


Kanban was developed at Toyota by Taiichi Ohno. He was looking for an efficient system for achieving a high level of productivity. Kanban is a visual Lean Tool and is often applied in combination with JIT (Just-In-Time). Components are only produced when they are needed. Kanban comes from the Japanese words ‘kan’, which means ‘visual’ […]

Lean Management

Lean Management, also known as Lean Enterprise or Lean Thinking, is the management philosophy behind the Continuous Improvement structure developed by Toyota. With Toyota Lean Management is actually a part of the broader Toyota Production System. Generally speaking, Lean Management is a management structure as well as a organisational culture in which every employee strives […]

Operational excellence

Operational excellence is één van de waarde strategieën volgens Treacy en Wiersema. Zij pleiten ervoor dat een organisatie alle 3 de disciplines moet beheersen maar tenminste onderscheidend moet zijn in 1 van deze facetten.  Dit zijn: Oprational excellence Product leadership (product innovatie) Customer intimacy Wat is operational excellence? Operational excellence is de overtuiging van een […]

Poka Yoke

Poka Yoke comes from Japan and was introduced by Shigeo Shingo to Toyota as a part of the production system. The word Poka means ‘inadvertent mistake’ and Yoke means ‘prevention’. It’s not about finding or correcting mistakes in a process but preventing them from ever being made. Poka Yoke is used to design processes so […]

What is Lean

In 1990 James Womack and Daniel Jones went on a world tour to promote their book: “The Machine That changed the world“. During their tour, they gave seminars on the efficient way of production realized by the Toyota Company. James Womack and Daniel Jones named this way of working: Lean Production. The theory behind this […]

What is Lean Six Sigma

Six Sigma is often mentioned in one sentence with Lean. Originally, Lean and Six Sigma were two different process improvement methodologies. Today, friend and foe agree that Lean and Six Sigma are complementary to each other. This is best illustrated by Michael George in his book: Combining Six Sigma Quality with Lean Production Speed. In […]

What is Six Sigma

What is Six Sigma? The Six Sigma methodology is a repository of various proven quality principles and techniques. Elaborating on the quality circle of William Edwards Deming, Six Sigma is structured in 5 phases: Define, Measure, Analyse, Improve, Control. A Six Sigma professional goes through all stages and optimizes the business processes step by step. Why […]